What to Do When You're New (2015) is the output of Rollag's 20-year investigation into why people become anxious and stressed in unfamiliar situations. It offers tools for shifting your perspective on unfamiliar scenarios and methods for dealing with them with ease and confidence.
Keith Rollag is a Babson College Associate Professor. He is an expert on organizational behavior and newcomer socialization and training. His dissertation has been published in a variety of publications, including Harvard Management Update, Stanford Social Innovation Review, and Wired News.